What makes your feel like its inferior to the other vinyl fences. I'm just curious, because I was planning on using them until I read this. Is it the quality of vinyl, sheen, texture?
It is more the installation. Few examples.
I was told that their product is exclusive to them and of higher quality. We went with the larger 7" top and bottom rails. Our neighbors had theirs done and tied into ours this summer by another company it was done for about $3 a foot less but I can tell you after giving it the Pepsi challenge I can literally tell zero difference in look, color and or quality.
I was told that they used a reinforcement metal in the panels to prevent them buckling in the wind. Turns out after fixing a panel that popped out from a wind storm Sunday morning they did not do this. This was also the selling point of the more expensive 7" top and bottom rails.
I was showed a black coated "U" bracket that they used in the tops of the posts, I was explained to me by the sales man the most companies just run a screw inside the post on the top rail to prevent it from sliding and this will oval out over time causing movement in the top rail. Well again Sunday when I went to fix the section that popped out they did not use those brackets and in fact just used a regular wood screw in the exact fashion that was explained to me why I should not use other companies.
And by far and away my biggest issue is my posts sinking. I have a large lot and when we built the house the lot had not been touched for grading or anything so the ground was settled for years. We had the fence done before we even moved in because of our dogs and all I had done was a skidsteer scrap the perimeter of the lot clean of weeds and rocks. They came in with a skidsteer with a huge auger attachment and Im guessing over drilled a lot of the holes with out a proper back fill because my fence now looks like a equalizer graph on a stereo. My fence is the only one in my entire neighborhood that had so many post move and move a lot at that. We pulled the warranty papers out yesterday because I was pissed to find they cut so many corners and in the fine print it reads they do not warranty settling posts.
I was also told they used 80# of concrete on every post I plan to dig the really bad ones up this spring and I bet they lied on that one also but we will see.
