Answering phones at work

[SAMI]

Anyone have to do this? I cover phones when the receptionist is at lunch... Not too bad of a gig, on a slow day anyways..

So i get this call from a company rep for Icon, supposedly they do our copiers he says.. Since I'm the one who deals with the copiers, I know we don't use that compnay. He asks to get the 4 number product code on the front of the copier, so that he can enter it in to his computer and send the new '08 catalog. This whole thing sounds funny and doesn't add up. I humor him by putting him on hold for maybe 30 seconds.. I pick up and tell him that it's not an Icon copier. He starts to sound upset, and angerly explains that he's merely witht the company that sold the machine. I start to tell him that i know we didn't buy it from Icon, when he interupts me and says:

"Put my motherf***ing d**k in your mouth and...... " i'll leave it at that.. But he went on for another line or two then hung up...

WTF? Scammer?

-Jason

 

[Brett]

Sorry, I called the wrong number

 

[Stephen]

Huh... I always knew Brett swung that way.

 

[Kiel]

Thats pretty messed up. Does that happen everywhere you go

 

[Kris K]

Sorry, I called the wrong number

 

[Bodine]

"Put my motherf***ing d**k in your mouth

Sorry, I called the wrong number

Huh... I always knew Brett swung that way.

Does that happen everywhere you go

EEEWWW.

 

[JoeT]

Either it was IKON (use to work there) or a toner pirate. Toner pirate?! WTF is that? They (Toner Pirates) call up businesses acting like they are the company that sold the printer, you give them the model info, they send out toner at a huge over inflated price and your company gets stuck with the bill. It happened at several IKON locations that I worked at. Was the phone number a local one?

 

[Zombie]

I've worked in/around the call center business for years. I've heard and done some things on the phone that would make some people laugh, and other people cry.
That sounds like a scammer... tho I can't figure out what he hoped to accomplish.
Myabe he was trying to get into your trust, sell you something and then not deliver. Or maybe he was a cold caller for a semi-legit company trying to weasle in on your copy service, and he was having a bad day. Or maybe he had tourettes. Tourettes makes life difficult for call center managers. You can't fire them for their disability, but you can't really have them on the phone either...

 

[Zombie]

Either it was IKON (use to work there) or a toner pirate. Toner pirate?! WTF is that?

LOL.. thats EXACTLY what I said in my head when I read "Toner Pirate". Thats pretty creative... I'm almost impressed.

 

[JoeT]

LOL.. thats EXACTLY what I said in my head when I read "Toner Pirate". Thats pretty creative... I'm almost impressed.

Know what IKON stands for?













































I
Know
One
Name

 

[DevinB]

They (Toner Pirates) call up businesses acting like they are the company that sold the printer, you give them the model info, they send out toner at a huge over inflated price and your company gets stuck with the bill.

How do they get stuck with the bill? You can't just send someone something with a bill and demand payment.

 

[SAMI]

How do they get stuck with the bill? You can't just send someone something with a bill and demand payment.

I'm guessing they just hope people aren't paying attention...

 

[Zombie]

I'm guessing they just hope people aren't paying attention...

And sign the invoice upon delivery without reading any fine print.

 

[newtoy]

I love these calles. I try and keep them on the phone for as long as possible. What amazes me is that people still fall for this crap.

 

[SAMI]

I love these calles. I try and keep them on the phone for as long as possible. What amazes me is that people still fall for this crap.

I remember that when i first started working here, about 7 months ago, there was some crazy toner charge that was paid for.. nobody knew who had let it go through... So they put me incharge of all the printer stuff, service, orders for new toner and so on... That way there's one person handling it, and not 20 confused people in the office giving out info..

Atleast that's how I see it.

-Jason

 

[Slangy]

We put them on speaker phone and try our best to make asses of them for the whole office to hear. Sometimes it works sometimes they just hang up.

 

[JoeT]

And sign the invoice upon delivery without reading any fine print.

B-I-N-G-O

 

[ALF]

Anyone have to do this? I cover phones when the receptionist is at lunch...

-Jason

This is a valuable piece of information...I will forward this on to all of those I feel need it so they will now know the best time of day to get a hold of you guys

 

[SAMI]

This is a valuable piece of information...I will forward this on to all of those I feel need it so they will now know the best time of day to get a hold of you guys

Are you kidding? I'm at my desk 98% of the day... the weight that i've gained in the last 7 months will prove this... Alf Alf Alf, if you for some reason are getting the run around, of course ask for me...

-Jason

 

[ALF]

Are you kidding? I'm at my desk 98% of the day... the weight that i've gained in the last 7 months will prove this... Alf Alf Alf, if you for some reason are getting the run around, of course ask for me...

-Jason

You want to talk about weight gain behind the desk...I feel your pain I miss my tools:sick:

We're all good I never get the run around...just trying to keep you busy!!