Anyone else not getting notifications (emails)?

[Caleb]

I've stopped getting any emails since the 2nd of June. Anyone else having this or is it just me? I've looked through my mail to see if maybe it's getting marked as spam or auto-deleted but the last message I have from RME is from 6/2.

 

[Spork]

I can't say I've ever got emails from RME other than on my birthday.

 

[Caleb]

I've got my settings to notify on any updates to any thread I've replied to or started.

 

[Herzog]

Hmm I’ll check some things out

 

[Brad J]

My last email was on 6/14 so it seems to be working for me.

 

[Caleb]

Thanks. Maybe I'll try changing my email address.

 

[Herzog]

Mail queue looks normal. I'll fire off a test email to you, let me know if you receive it

 

[Herzog]

I just fired one out to your @me address. Looks like they are blocking. I'm going to look into it.

 

[Herzog]

Our IP is being blocked by proofpoint.com for whatever reason. I've filled out their form.

 

[Caleb]

I was gowing to say, I’ve switched to a gmail address and it works. When I switch back to my @me.com address it gets blocked. Makes sense it’s proof point. I hate dealing with them.

 

[Herzog]

I wa showing to say, I’ve switched to a gmail address and it works. When I switch back to my @me.com address it gets blocked. Makes sense it’s proof point. I hate dealing with them.

Any tips on dealing with proof point?

 

[Caleb]

Any tips on dealing with proof point?

We actually use them so we have a dedicated team to our account. We’ve also now have a team on our side that deals with email so no advice. When they’ve blocked any of our ips in the past, we’ve usually been able to get it unblocked once we get in touch with them.

 

[Herzog]

I just checked using their tool again and it looks like we are unblocked. Interesting. @Caleb - I'm gonna fire off another test to you.

 

[Caleb]

Yep, got the test email to my @me.com address. Woot!

 

[Caleb]

Looks like this is happening again and it's showing blocked at proofpoint.com.

 

[Herzog]

Looks like this is happening again and it's showing blocked at proofpoint.com.

Thanks for the heads up! I'll get checking into it today.