Service dept. lived up to it's rep. Cindy went back yesterday to have the new tires mounted.
The service writers treated her so bad I couldn't make her go back there and deal with them even if I wanted to. No need to go into all the gory details, but what was supposed to be a simple tire swap turned into multiple hours of drama complete with me having to go in and make a stink. They literally would not even talk to her. Just left her sitting there for an hour, until I got there and started to make things "interesting". Then they screwed up a simple tire swap about as thoroughly as it could be. Kind of unbelievable.
We have three free oil changes coming. But I don't think we'll even use them. I'll have to take it in there if we do, Cindy won't have anything to do with those people.
- DAA