My only experience with them was not a pleasant one at all.
I needed my pitman arm bored out when I bought Badgers Tera high steer kit. I called them and they said they could do it for $20 to show up towards the end of the day. I debated buying a rheemer to do it myself, but I didn't want to wait.
I showed up as they instructed me too and got me right in. They pulled the pitman arm off, bored it out quickly and THEN put it back on and test fitted it. Imagine my surprise when the TRE fell in the hole - they bored the hole WAAAYYY to big and I'm not sure what they were thinkign! Since they used a high power impact gun and beat it on, they had a heck of a time getting it off - even broke a puller.
Nows where the visit really went south. They tried to push me out the door with a non driveable rig! I started bitching and moaning and they finally went to their scrap pile and pulled out a stock TJ pitman arm and reemed it out correctly - this time he reemed, test, rheemed, and test. Imagine that...
So now it's all done (4 hours later, their closed and only the two assholes remained) and I went in to pay the $20 and the asshole actually tried to charge me ~$170 for 4 hours of labor and a stock TJ pitman arm!!!
Needless to say I pissed and started bitching about it. He was very pissy as well complaining that I was cheating them. I had to keep reminding him their incompetence f'ed my rig up and caused them to take 4 hours to fix it. After about 30 minutes of yelling at each other, I tossed the $20 bill on the counter and walked out with him cussing, yelling and slamming stuff on the counter.
I've never been back, nor will I. I don't give a rats ass if they are the last shop in town, they can kiss my ass.
I've already had a similiar type of experience up here at the Six States in Spokane. I called looking for an ARB part and the asshole actually refused to order it and started going into a speach about how ARB has screwed them - I thanked him for his time (while he was still ranting) and hung up.