FYI - I worked with Kurt long enough to find out that it was not a DNS issue, or a problem resolving to the website. Both his computers on his Qwest line had the same problem, but they would work using his neighbors connection. His tracert to RME would take a wrong path, like it was routing incorrectly. The comment about "UEN had the Cisco router down for maintenance last night" makes sense, it seemed to be a problem further down the line than Kurt.