we have kenmores, bought from sears. we have only had one issue with it where the computer got messed up, was told it was from using to much soap and the suds where going up a tube and into the computer. I guess it is a common thing with the HE detergent, since it is more concentrated you don't have to use much, like we were told to only go to half way of the 1 mark in the cap. but it was fixed out of warranty, other than that they have been great. our washer is a top loader and dryer a front loader. we got them in feb. 07, other than that one problem they have been great.