I've been willing to give Performance Ford in Bountiful a chance in the past. They tried to SCREW my son over on a trade. Probably the worst deal on paper I've ever seen. We all know the drill of a trade in at the dealership. He was well prepared but they went above and beyond in raking him over the coals dept. They happened to call me the next day for a survey on our Lincoln. I told them I was grumpy enough at them that I must have been in an excellent mood to even take the call. I told them with the kind of deal that you offered my son and how you tried to take advantage of someone inexperienced, I'd never buy or encourage buying from there again. To hell with those guys.
I had the absolute worst experience buying from Performance in Bountiful. I will NEVER set foot on their lot again. They are dirty as can be and will lie and try to screw you every bad way possible. Never, Ever, will I reccomend them. Their GM Bill Barnes is a complete @$$hole, and the old sales manager, i forget his name, was every stereotype possible for a used car salesman.
They told me I HAD to finance through Ford to get my deal, then when I got to the finance guy, he said I HAD to get gap insurance and HAD to get Key insurance to get the deal the sales manager gave me. Wanting to get out of there, I agreed to both and left. A few days later I gave them the worst possible rating on the Ford Survey I got. Not long after I got a call from the sales manager asking why I gave them such a terrible rating. I explained why, and he backtracked asking if I would re-rate them if they "Made it right". I agreed. Long story short, it took me more than 4 months to get the thousands of dollars back I over paid, and had to get the General Manager involved to get it handled.
Absolute WORST car buying experience of my life, and I (like many here) have bought 25+ vehicles in my life, many from dealers. The whole experience made me resent the car, even though it was awesome, and I sold it about a year later.
I have bought 3 from Ed Kennely, they were good to work with. I had a good experience with Young Ford in Morgan too. I recently bought a used Lexus GS 350 from Harrison Imports, and that was a good transaction.